Privacy Policy

Last Updated: 9 September, 2026

Delhi Institute of Digital Marketing (DIDM), Varanasi (Sigra Branch) (“hum”, “hamara”, “DIDM Varanasi”) is committed to protecting your privacy. Ye Privacy Policy batati hai ki hum aapki personal information ko kaise collect, use, store aur protect karte hain jab aap hamari website https://didmvaranasi.com visit karte hain, humse enquiry karte hain, ya hamare digital marketing courses join karte hain.

Is website ko use karke ya humein apni information dekar, aap is Privacy Policy ki terms se agree karte hain.

1. Hum Kya Information Collect Karte Hain

Hum aapse ye types ki information collect kar sakte hain:

a) Aap khud jo details dete hain (Enquiry/Contact Form)

Jab aap hamare website ke enquiry ya contact form ko fill karte hain, hum ye collect karte hain:

• Naam
• Phone number
• Email address
• Course interest (jaise SEO, SMO, PPC, AI-Powered Digital Marketing, etc.)
• Koi bhi additional message/query jo aap likhte hain

b) Admission ke time

Agar aap course join karte hain, to additional details bhi li ja sakti hain jaise:

• Address
• Date of Birth
• Educational qualification
• Government ID proof (verification ke liye, agar applicable ho)
• Payment/transaction details (course fee payment ke liye)

c) Payment Information

Hum course fees online (payment gateway jaise Razorpay/Paytm/UPI ke through) aur offline (cash/institute mein directly) dono modes mein accept karte hain.

• Online payments third-party payment gateways ke through process hoti hain. Hum aapke card/bank details store nahi karte — ye securely payment gateway provider dwara handle kiye jaate hain, jo apni khud ki security standards follow karte hain (PCI-DSS compliant).
• Hum sirf transaction ID, amount, aur payment status apne records ke liye rakhte hain.

d) Online Classes (Zoom/Google Meet)

Agar aap hamari online classes join karte hain, to hum Zoom/Google Meet jaise third-party platforms use karte hain. Inke through hum aapka naam, email, aur session attendance record kar sakte hain, taaki class tracking aur certification process ho sake. Ye platforms apni khud ki privacy policies follow karte hain, jinhe hum recommend karte hain aap bhi padh lein.

e) Automatically Collected Information

Jab aap website visit karte hain, kuch technical information automatically collect ho sakti hai:

• IP address
• Browser type aur device information
• Pages visited, time spent, aur click behavior
• Cookies (niche detail mein explain kiya gaya hai)

2. Hum Aapki Information Kyun Use Karte Hain

Hum aapki information ka use in purposes ke liye karte hain:

• Aapki course enquiry ka response dene ke liye
• Admission process complete karne ke liye
• Class schedules, updates, aur reminders bhejne ke liye (WhatsApp, SMS, Email, ya Call ke through)
• Course materials, exam papers, aur certificates provide karne ke liye
• Payment aur fee-related communication ke liye
• Website ko improve karne ke liye (kaunse pages useful hain, kya dikkat aa rahi hai, etc.)
• Marketing purposes ke liye (naye courses, offers, ya events ke baare mein batane ke liye) — sirf tab jab aapne consent diya ho
• Legal ya regulatory requirements comply karne ke liye

3. Cookies Ka Use

Hamari website cookies use karti hai taaki aapka experience better ho sake. Cookies chhoti files hoti hain jo aapke browser mein store hoti hain.

Hum cookies ka use karte hain:

• Website analytics ke liye (jaise Google Analytics)
• Aapki preferences yaad rakhne ke liye
• Advertising performance track karne ke liye (agar hum Meta/Google Ads run karte hain)

Aap apne browser settings se cookies ko disable ya manage kar sakte hain, lekin isse website ka kuch functionality affect ho sakta hai.

4. Third-Party Services

Hum niche diye gaye trusted third-party tools/services use karte hain, jo apni khud ki privacy policies follow karte hain:

Hum in third-party services ki privacy practices ke liye responsible nahi hain. Hum recommend karte hain ki aap unki respective privacy policies bhi padhein.

5. Information Sharing

Hum aapki personal information kisi third party ko bechte nahi hain. Hum aapki information sirf in situations mein share karte hain:

• Trusted service providers ke saath (payment gateway, class tools) jo humein service dene mein help karte hain
• Legal requirement hone par (court order, government request, etc.)
• Aapki explicit consent hone par

6. Data Security

Hum reasonable technical aur organizational measures use karte hain aapki information ko unauthorized access, misuse, ya loss se protect karne ke liye. Lekin, internet ke through koi bhi data transmission 100% secure nahi hoti — hum aapse request karte hain ki aap bhi apni login details aur sensitive information ko safe rakhein.

7. Data Retention

Hum aapki information tab tak retain karte hain jab tak zaroori ho — jaise ki aapka course complete hone tak, ya legal/accounting purposes ke liye required time tak.

8. Aapke Rights

Aapko apni personal information ke regarding ye rights hain:

• Apni information ko access karne ka right
• Galat information ko correct karwane ka right
• Apni information delete karwane ka request karne ka right (jahan legally possible ho)
• Marketing communications se opt-out karne ka right (WhatsApp/Email unsubscribe karke)

In rights ko exercise karne ke liye, humse info@didmvaranasi.com par contact karein.

9. Children’s Privacy

Hamare courses primarily students aur working professionals (18+) ke liye design kiye gaye hain. Agar koi minor (18 saal se kam) enquiry karta hai, to hum parent/guardian consent recommend karte hain.

10. Policy Mein Changes

Hum is Privacy Policy ko time-to-time update kar sakte hain. Koi bhi major changes hone par, hum website par updated policy post kar denge, along with naya “Last Updated” date.

11. Contact Us

Agar aapke koi questions ya concerns hain is Privacy Policy ke regarding, to humse contact karein:

Delhi Institute of Digital Marketing – Varanasi (Sigra Branch) 📍 Address: 2nd Floor, Sri Sai Complex, Siddhagiribagh Road, Sigra Chauraha, Sigra, Varanasi, Uttar Pradesh 221010 📞 Phone: +91-9956660029 / +91-9956660039 ✉️ Email: info@didmvaranasi.com 🌐 Website: https://didmvaranasi.com

Ye Privacy Policy Information Technology Act, 2000 aur Digital Personal Data Protection (DPDP) Act, 2023 (India) ke guidelines ke according design ki gayi hai.