Privacy Policy

Last Updated: September 9, 2026

Delhi Institute of Digital Marketing (DIDM), Varanasi (Sigra Branch) (“we”, “us”, “our”, “DIDM Varanasi”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://didmvaranasi.com, contact us with an enquiry, or enroll in our digital marketing courses.

By using this website or providing us with your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide (Enquiry/Contact Form)

When you fill out the enquiry or contact form on our website, we collect:

• Name
• Phone number
• Email address
• Course of interest (e.g. SEO, SMO, PPC, AI-Powered Digital Marketing, etc.)
• Any additional message or query you submit

b) Information Provided at Admission

If you enroll in a course, we may collect additional details such as:

• Address
• Date of birth
• Educational qualification
• Government ID proof (for verification purposes, where applicable)
• Payment/transaction details for fee processing

c) Payment Information

We accept course fees through both online (payment gateways such as Razorpay/Paytm/UPI) and offline (cash/in-person at the institute) modes.

• Online payments are processed through third-party payment gateways. We do not store your card or bank details — these are securely handled by the payment gateway provider, which follows its own security standards (PCI-DSS compliant).
• We retain only the transaction ID, amount, and payment status for our internal records.

d) Online Classes (Zoom/Google Meet)

If you attend our online classes, we use third-party platforms such as Zoom or Google Meet. Through these platforms, we may record your name, email, and session attendance for the purpose of class tracking and certification. These platforms follow their own privacy policies, which we recommend you also review.

e) Automatically Collected Information

When you visit our website, certain technical information may be collected automatically:

• IP address
• Browser type and device information
• Pages visited, time spent, and click behavior
• Cookies (explained in detail below)

2. How We Use Your Information

We use your information for the following purposes:

• To respond to your course enquiries
• To complete the admission process
• To send class schedules, updates, and reminders (via WhatsApp, SMS, email, or phone call)
• To provide course materials, exam papers, and certificates
• For payment and fee-related communication
• To improve our website (identifying useful pages, fixing issues, etc.)
• For marketing purposes (informing you about new courses, offers, or events) — only where you have provided consent
• To comply with legal or regulatory requirements

3. Use of Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your browser.

We use cookies for:

• Website analytics (e.g. Google Analytics)
• Remembering your preferences
• Tracking advertising performance (e.g. if we run Meta/Google Ads)

You can disable or manage cookies through your browser settings, though this may affect some website functionality.

4. Third-Party Services

We use the following trusted third-party tools and services, each of which follows its own privacy policy:

We are not responsible for the privacy practices of these third-party services. We recommend reviewing their respective privacy policies as well.

5. Information Sharing

We do not sell your personal information to any third party. We only share your information in the following circumstances:

• With trusted service providers (payment gateways, class tools) who help us deliver our services
• When required by law (court order, government request, etc.)
• With your explicit consent

6. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or loss. However, no method of transmission over the internet is 100% secure — we also request that you keep your login details and sensitive information safe.

7. Data Retention

We retain your information only for as long as necessary — for example, until the completion of your course, or for the period required for legal or accounting purposes.

8. Your Rights

You have the following rights regarding your personal information:

• The right to access your information
• The right to have inaccurate information corrected
• The right to request deletion of your information (where legally possible)
• The right to opt out of marketing communications (by unsubscribing via WhatsApp/email)

To exercise these rights, please contact us at info@didmvaranasi.com.

9. Children’s Privacy

Our courses are primarily designed for students and working professionals (18+ years). If a minor (under 18) submits an enquiry, we recommend parent/guardian consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any major changes will be posted on this page along with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Delhi Institute of Digital Marketing – Varanasi (Sigra Branch) 📍 Address: 2nd Floor, Sri Sai Complex, Siddhagiribagh Road, Sigra Chauraha, Sigra, Varanasi, Uttar Pradesh 221010 📞 Phone: +91-9956660029 / +91-9956660039 ✉️ Email: info@didmvaranasi.com 🌐 Website: https://didmvaranasi.com

This Privacy Policy has been drafted in accordance with the guidelines of the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023 (India).